The 30-year veteran
David E. Craig has worked at Microsoft since 1994, by his own account. In October 2024 he hit a wall: POST /planner/tasks returns 403 on Planner Premium plans while reads work fine. He documented it on Microsoft Q&A, then filed it on the Feedback portal, where it gathered roughly 80 votes. When it vanished, the follow-up idea he posted said it had been "deleted with NO FEEDBACK". It hadn't been deleted. It had expired.
Why not just ping someone internally? His answer in his blog comments:
"I do have some contacts and can find my way to the right people, but I am also avoiding a conflict of interest. The Planner issue is one of those. I have to let it play out on the global stage and let the issue present itself organically."
So the person with the most direct line in chose the public channel on principle. The public channel has a 15-month memory.
